about us

who we are

our purpose

goodstrategy exists to help corporate clients understand the changing world in which they compete and to design, deploy and execute strategies that set them apart from their competitors. We also offer a wide variety of services to improve the operational efficiency of clients’ various value chain activities.

our founder

Tom Jackson

Tom Jackson, winner of a 2007 Shingo Institute Research Award, has over thirty-five years of experience in publishing, consulting, and speaking for major American medical centers and global companies that want to implement lean production and management systems. More about Tom Jackson…

our principals

Sandi Claudell

More about Sandi…

Jeff Armfield

More about Jeff…

our affiliates

Empact Global is a consultancy that is solving problems and advancing humanity by addressing “wicked” problems that some might deem unsolvable. It is working with organizations to ensure that everyone is being served in an equitable way and tackling the problems that others wouldn’t dare touch. More about Empact Global and its founder, Shunt’ Kinch…

With offices in Europe, the U.S., and the Middle East, Gruppo WTCO is a group of companies that specialize in strategy, marketing and sales, lean manufacturing and development operations, human resources, advanced manufacturing and interim executive management. More on Gruppo WTCOL and its founder, Giuseppe Ravazollo…

how we work

process consulting

We help clients solve problems for themselves. In our engagements, we employ the process consulting methodology of the late Edgar Schein. We work with you to diagnose your problem and design an effective strategy to solve it. Then we coach you as you execute the strategy to achieve what you need to accomplish.

solutions

If you can’t solve the problem, we probably can. Our combined skillsets span the spectrum of improvement methodologies, including total quality management, TQM, six-sigma, lean six-sigma, lean manufacturing, lean healthcare, lean product development, design for sigma, agile, and total productive maintenance (TPM), data analytics, and advanced statistical tools, including Monte Carlo simulation and neural networks.